1. Introduction

SkyShadeSprig ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy details how we gather, utilize, disclose, and protect your data when you access our website skyshadesprig.sbs or employ our yacht charter solutions.

By utilizing our solutions, you agree to the data handling as specified in this policy. This policy adheres to relevant privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We collect personal data that you knowingly provide to us when you:

  • Reserve a yacht charter
  • Reach out to us via our website or telephone
  • Sign up for our newsletter
  • Complete forms on our website
  • Engage in surveys or promotional events

The following details may be included:

  • Names and contact details (email, telephone, address)
  • Financial information (securely processed by third-party services)
  • Yacht charter preferences and specifications
  • Contact details in case of an emergency
  • Food intolerances or health-related information (if shared)

2.2 Automatically Collected Information

We also automatically collect certain data about your device and visitation behavior:

  • IP address and geographic details
  • Browser kind and version
  • Visited pages and duration of site engagement
  • Websites that referred you to us
  • Device specifications (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Our use of cookies and comparable tracking tools aims to improve your experience on our website. These enable us to:

  • Store your preferences
  • Assess website use and effectiveness
  • Deliver personalized content
  • Refine our services

You have the ability to modify cookie preferences via your browser settings or through our cookie consent pop-up.

3. How We Use Your Information

The reasons for using the data we collect include:

  • Service Provision: To supply yacht charter services, execute reservations, and communicate regarding your bookings
  • Support for Clients: To address your queries and provide aid
  • Transaction Processing: To handle payments and administer billing
  • Safety and Protection: To guarantee the safety of operations and defend against deceitful acts
  • Marketing: To send you promotional items and news (subject to your approval)
  • Enhancement of Website: To study browsing patterns and augment our website's functionality
  • Compliance with Law: To adhere to relevant legal and regulatory requirements

4. Information Sharing and Disclosure

We never sell, exchange, or lease your personal data to third parties. Nevertheless, we might share your data in these situations:

4.1 Service Providers

Your information may be shared with reliable third-party service providers assisting us with: payment finalization; web hosting and upkeep; email advertising; analytics and performance evaluation; client service.

4.2 Legal Mandates

If demanded by law or when facing legal processes, court orders, crises, or examinations into suspected unlawful activities or fraud, we may reveal your data.

4.3 Business Reorganizations

Should there be a business restructuring such as a merger, purchase, or asset sale, your information could be transferred as an element of the deal.

5. Data Security

To prevent unauthorized entry, changes, leaks, or annihilation of your private data, we use appropriate security measures. These practices comprise encryption, secure servers, controlled access, consistent evaluations, and employee education.

However, please be aware that no internet transmission or electronic storage approach can be guaranteed to be completely secure. We, therefore, cannot warrant absolute safeguarding of your data.

6. Data Retention

We retain your personal information only for the time needed to fulfill its intended purposes or as lawfully necessary. Typical retention periods:

  • Charter reservations: 7 years (for tax and legal reasons)
  • Marketing engagement: until you opt out or request deletion
  • Analysis of Web Usage: 26 months
  • Customer Service History: 3 years following last interaction

7. Your Rights and Preferences

Your rights consist of access to data, rectifications, erasure (as allowed by law), portability, opting out of marketing, and managing cookies. To exercise these rights, please get in touch using the information provided below.

8. Third-Party Services

8.1 Google Analytics

For analyzing website traffic, we employ Google Analytics. If you choose to, you can opt-out with the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our website may offer links to social platforms, each governed by their respective privacy policies.

8.3 Payment Processing Entities

Financial transactions are managed by third-party processors adhering to the PCI DSS standard.

9. International Data Transfers

Your data may be shared and processed in nations apart from Germany. We employ safeguards in line with legal privacy protections in these cases.

10. Protection of Minors

We do not direct our services to individuals under the age of 13 and do not intentionally collect their data. If we discover that a minor has provided us with their data, please contact us promptly.

11. Updates to This Privacy Policy

This Privacy Policy may be altered to mirror new practices or legislative modifications. Notices of changes will be provided via our website, email notifications to registered users, or visible announcements on our site. Continued usage following the update signifies consent.

12. How to Contact Us

For inquiries regarding this Privacy Policy or our data handling practices, reach out:

SkyShadeSprig — Privacy Officer
Marina Point
Hamburg 20457
Germany

Phone: +49 40 99999
Email: [email protected]

13. Adherence to Google Ads User Consent Policy

We abide by the Google Ads user consent policies. Your preferences for cookies and tracking can be changed anytime by accessing our cookie settings.